FAQ

Order Confirmation & Tracking:

All Illusion Systems orders will be processed within 1-2 business days and typically delivered within 3-5 business days once shipped.

Order confirmation will be emailed to you within a few hours of your order being placed. Tracking information will be emailed to you the day your order ships and leaves the Illusion Systems facility. (Valid email required when ordering).

 

 

Call Care & Maintenance:

If you have any questions about tuning and maintenance of the Extinguisher deer call, please watch this Tuning & Maintenance video. For replacement reeds and o-rings, you can order a FREE Reed Kit for your call.

 

 

 

30-Day Satisfaction Guarantee & Returns:

 

Extinguisher Deer Call & Black Rack Rattling System: 

The Extinguisher deer call & Black Rack rattling system are proudly made in the U.S.A. and we take pride in our product quality. These calling system have a 30 day satisfaction guarantee from the date of purchase as well as a one-year guarantee on manufacturer parts.

WARNING: *Beware of Extinguisher deer call counterfeit products online. Recently Illusion Systems has experienced some counterfeiting products and listings on Amazon, Ebay, and other online retail outlets. The counterfeit products do not work right out of the packaging. If you have purchased one of these calls, you will need to return to the sender from which you bought the item. Illusion is not responsible for the sale of these illegally distributed products but we are willing to help you track down the product distribution source. Please buy from Illusion System or The Deer Society trusted stores online to ensure you are receiving the real Extinguisher deer call.

 

PhaZe Products:

We are so confident in this system that we are offering a 30-day satisfaction guarantee. Try the full PhaZe system and if you are not completely convinced PhaZe is the best scent control system you have ever used, simply send back the unused portion for a full product refund.

 

Return Policy:

If you are not 100% satisfied with your purchase, you can return the product and get a full product refund or exchange the product for another one.  You can return a product for up to 30 days from the date you purchased it.  Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt and order number. Return shipping is the customers responsibility.